At Minksie HQ, we are only a small team, who work Mon-Fri. So if your order is placed after 4pm on Friday or any time on Saturday or Sunday, it will likely only be shipped on Monday.
As a new owner, I have had some shipping teething issues with Royal Mail which has caused some some delivery issues with customers, so temporarily until these issues with Royal Mail are resolved we are sending your orders with Yodel, tracked. Orders should take 2-3 working days once you have received your fulfilment email providing you with your tracking number.
Please note: During busy periods, where we have a sale/promotion running, you may experience a delay on our usual dispatch times. We also have a general processing time of up to 2 days.
If your contains any items that are on pre-order, Your whole order will be held until all the items are in stock
For further information please get in contact.
All items are only VAT free in the UK.
Previous Royal Mail items
We have proof of postage for all items, so if your order does appear to have gone missing, please check with your local collection point as sometimes red cards do get mixed up in other things. If you are charged any additional postage please contact us via email or contact form.